Legal
Cookie Policy
Last updated: 1 May 2026
Essential cookies
These cookies are strictly necessary for Spanr to function. They cannot be disabled without breaking the platform.
| Cookie | Purpose | Duration | Type |
|---|---|---|---|
| spanr_access_token | Stores your authentication token to keep you logged in | 15 minutes | Essential |
| spanr_refresh_token | Used to silently refresh your session without re-login | 30 days | Essential |
| spanr_user | Caches your user profile to prevent loading flicker | Session | Essential |
| spanr_cookie_consent | Remembers your cookie preferences | 1 year | Essential |
Analytics cookies
We use aggregated, anonymised analytics to understand how Spanr is used and to improve the platform. These cookies do not identify you personally. You can opt out of analytics cookies at any time.
| Cookie | Purpose | Duration | Type |
|---|---|---|---|
| _spanr_session | Tracks anonymous page views and feature usage (no personal data) | 30 days | Analytics |
Third-party cookies
Some features of Spanr use third-party services that may set their own cookies. We do not control these cookies.
| Cookie | Purpose | Duration | Type |
|---|---|---|---|
| __stripe_* | Stripe payment processing and fraud prevention | Variable | Essential |
| sentry_* | Error tracking to help us fix bugs (anonymised) | Session | Analytics |
Managing cookies
You can manage cookie preferences through our cookie settings banner (shown on your first visit) or at any time from your browser settings. Note that disabling essential cookies will prevent you from using the Spanr platform.
Most browsers allow you to refuse cookies or delete them. For instructions, see your browser's help documentation. You can also opt out of analytics tracking across the web via the NAI opt-out tool.
Changes to this policy
We may update this Cookie Policy from time to time. We will notify you of significant changes via email or a prominent notice on the platform. The “last updated” date at the top of this page reflects the most recent revision.
Contact
For questions about our use of cookies, contact us at privacy@spanr.uk.